The Algonquin Library offers personal, one-on-one assistance on a number of technology related topics including setting up devices to access ebooks and audiobooks, help with using our online databases and electronic resources, and general help understanding your computer or mobile device.

Currently, to support responsible social distancing and prevent the spread of COVID-19, technology assistance appointments will be conducted online. All AAPLD technology assistance appointments are one hour long and will be conducted using Zoom. A computer or laptop with internet connection and a microphone, a mobile device with an internet connection and the Zoom app (iOS, Android) installed, or a phone will be required to allow our staff members to communicate with you during the Zoom meeting.

Technology Assistance Request

On what type of device are you experiencing the issue?

This will help our staff to prepare to help you. If you are unsure what kind of device you have, please try to briefly describe it or any brand markings that may be on it.
Type of device *
Kind of computer *
Kind of tablet *
Kind of smartphone *
Select preferred day and time frame and a staff member will email you back a list of available meeting times. You may select multiple options.